AVP & Manager- PBO Trade Finance Operations
- أبو ظبي
- دائم
- دوام كامل
- Team Supervision
- Organize and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.
- Provide on-the-job training and constructive feedback to assigned team to support their overall development.
- Promote the organization's values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank.
- Budgeting and Financial Performance
- Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.
- Policies, Systems, Processes & Procedures
- Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
- Continuous Improvement
- Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
- Reporting
- Prepare sectional statements and reports timely and accurately to meet FGB-NBAD and department requirements, policies and quality standards.
- Other
- Maintain zero operational loss
- Adherence to SLA and Customer TAT
- Achieve satisfactory Internal/external Audit, OCS and OR ratings
- Achieve high Customer Satisfaction Score
- Achieve high rate of employee satisfaction.
- Undertake employee productivity measures
- Ensure adherence to Training Man-Days for team and self
- Execute departmental initiatives as advised
- Effectively monitoring compliance to regulatory guidelines and local/international sanctions in Trade Finance processes and improving the controls to identify/mitigate risk.
- Ensuring self and staff adhere to Standard Operating Procedures of PBO at all times and recommend/implement changes in policies, procedures, processes and systems in line with development in the industry.
- Developing and introducing robust tools/processes to identify/mitigate operational risks attached to the department.
- Support the development and implementation of policies / procedures / practices towards Cost efficiency.
- Support the line manager in sustaining higher / acceptable rate of Employee Satisfaction in line with Bank Policy.
- Ensure Anti money laundering, Central Bank guidelines and other internal policies / procedures are strictly followed and any unusual transactions are reported to levels prescribed.
- Keeping self-apprised of developments taking place in the industry and disseminate them to staff under direct and indirect reporting where applicable.
- Proactively highlight situations of extraordinary non-operational risks e.g. market and legal risks, which may arise due to transactions that are entered into.
- Prepare statistical data for internal and external relationship.
- Deal with internal customers/counterparts in other banks to respond to queries and problems
- Correspondence of routine nature with customers and other external/internal contacts
- To provide technical guidance to customers when needed.
- To hold records in safe custody.
- To participate and implement projects, system development and other initiatives applicable to the department.
- Support Line Manager in developing, coaching, monitoring staff performance and arranging remedial training where necessary.
- Preparing SOPs as per the Audit and RMU requirement for TFU products.
- Any other duty/task entrusted by the Line Manager.
- Graduate (Preferably in Commerce / Financial Services/Banking & Finance etc.) and CDCS.
- Minimum 5-8 years of experience in Trade Finance with at least 3 years as supervisor.