Overview of the roleWe are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.What you will doEnsure customers receive the world's warmest welcome upon entering the branchEstablish the reason for customer visits and direct them to the appropriate departmentEnsure customers with appointments are directed to the correct executive for a smooth transitionProvide a warm send-off to customers exiting the branchUnderstand and manage the customer journey from start to finish
