Corporate Executive Housekeeper ( FEMALE)
- أبو ظبي
- دائم
- دوام كامل
- Lead Housekeeping and Butler service across all private residences, ensuring alignment with YOSH’s service philosophy and operational standards.
- Coordinate seasonal deep cleans, pre-arrival readiness, and personalized room setups, including wardrobe management and bespoke unpacking services.
- Oversee residence openings, transitions, travel, and events, ensuring top-to-bottom readiness and consistent service rituals from day one.
- Develop and execute bespoke training programs covering luxury garment care, specialist materials, Butler etiquette, and Housekeeping excellence modules.
- Implement and champion the YOSH Butler Learning Journey in collaboration with Client Excellence and F&B teams.
- Standardize SOPs, training manuals, and checklists tailored to each residence’s unique character and preferences.
- Partner with Procurement to qualify and manage third-party vendors and suppliers with a focus on eco-consciousness and technical excellence.
- Approve and maintain an active OS&E list across properties, ensuring access to high-quality linens, cleaning agents, and sustainable products.
- Conduct vendor audits and research innovations in Housekeeping materials and practices.
- Govern front-of-house standards including linen, amenities, wardrobe systems, floral design, and in-room ambiance.
- Govern back-of-house operations including cleaning protocols, valet stations, equipment care, and team training.
- Maintain detailed Client and Guest profiles to ensure seamless, personalized service including rituals such as preferred turndown touches, garment-care logs, or curated arrival experiences.
- Act as lead liaison during Client stays, orchestrating flawless behind-the-scenes service in coordination with Butler teams.
- Curate multi-sensory experiences across homes scent, sound, lighting while supporting tailored moments that reflect each Client’s lifestyle.
- Collaborate with Client Excellence and Support functions to continuously innovate new service touchpoints, reinforcing the emotional and sensory depth of the Client Journey.
- Minimum 10 years of senior-level Housekeeping and/or Butler experience within ultra-luxury private residences, yachts, estates, or five-star hospitality.
- Proven leadership in managing multi-property operations and high-profile households with utmost discretion.
- Deep technical knowledge of specialty materials, couture garment care, and premium finishes.
- Bachelor’s degree required; formal training in hospitality or estate management is highly advantageous.
- Inspirational and hands-on leader with a high-performing, service-driven mindset.
- Strong understanding of Middle Eastern culture, traditions, and hospitality.
- Meticulous attention to detail with a refined sense for aesthetics and service choreography.
- Excellent English communication skills; additional languages are a plus.
- Comfortable with frequent travel across the UAE and internationally.
- Proficient in Microsoft Office and digital documentation/reporting.