Responsibilities:Oversee the intake, tracking, and allocation of all internal and external correspondence (e.g., from DG Office, CEO Office, MOE), ensuring efficient routing and timely resolution by the appropriate teams.Manage the drafting, formatting, and quality assurance of official departmental documentation in both Arabic and English, including letters, reports, and formal submissions.Facilitate and coordinate interdepartmental and strategic meetings, including preparation of structured agendas, oversight of action item tracking, and follow-through on deliverables.Maintain a centralized and systematically organized repository of departmental records, ensuring data integrity, accessibility, and compliance with documentation standards.Consolidate executive input and departmental updates for high-level presentations (e.g., Quarterly Department Reviews), ensuring alignment with strategic reporting requirements.Coordinate departmental performance cycles by managing the workflow of Individual Performance Contracts (IPCs) and related evaluation reports, ensuring alignment with organizational timelines.Monitor progress on performance submissions, proactively addressing bottlenecks to ensure timely approvals and evidence-based reporting.Maintain and safeguard digital records of performance documentation (e.g., IPCs, evaluation scores) in internal systems such as Spider, ensuring version control and audit readiness.Aggregate and synthesize performance data for monthly and quarterly reporting cycles, supporting strategic review processes and operational dashboards.
