Technician - Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Al-Futtaim

  • دبي
  • دائم
  • دوام كامل
  • قبل 13 يوم
Overview of the RoleThe Diagnostic Master Technician is responsible for inspecting, diagnosing, and repairing vehicles using advanced diagnostic tools. The goal of this role is to provide an exceptional customer experience and improve retention while ensuring compliance with industry standards.What You Will Do
  • Achieve overall productivity targets set by management
  • Perform diagnosis, general repair, periodic maintenance, and accessories fitment as per the repair manual
  • Ensure 100% compliance with the Fix It Right process and meet Fix It Right targets
  • Follow Health & Safety Work Procedures with 100% compliance
  • Ensure quality and accuracy in Electronic Vehicle Check reporting
  • Support Technical Advisors with advanced repair on hybrid, petrol, diesel, and hydrogen-powered vehicles
  • Assist in data capture for Repair Support Requests, perform quality checks, and conduct road tests
  • Create Electronic Warranty Approval Requests in the Dealer Management System
  • Conduct on-the-job training for Technicians and Diagnostic Technicians
  • Use special service tools and general tools inventory correctly and responsibly
  • Work with Controllers and Technical Advisors to deliver vehicles on time based on advisor promises or customer demand
  • Collaborate daily with Team Leaders, Pro Technicians, and Diagnostic Technicians to support technical skill development

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